Reference

Your Easy Userprofile, Set Up Your Way

Your Easy Userprofile on 33wm is where your account details, linked wallets, and session history all live in one place. Keep your bKash or Nagad connected, your display name current, and your preferences exactly where you left them — whether you're opening the lobby…

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33wm Your Easy Userprofile, Set Up Your Way
33wm What Your Easy Userprofile Holds

What Your Easy Userprofile Holds

The Easy Userprofile section covers everything tied to your personal account: your registered mobile number, linked payment method — bKash, Nagad, or Rocket — display name, and notification settings. When you update a wallet number here, it carries through to your next deposit or withdrawal request automatically. Account verification status is shown clearly so you know whether your KYC check is pending

or complete. Players in Chittagong and elsewhere use this section to keep their Rocket or Nagad details current without contacting support. Changes save immediately and reflect across both mobile browser and desktop sessions without needing to log out.

How We Keep Your Userprofile Secure

Your Easy Userprofile data is handled with account-level security measures applied consistently across every session and device.

OTP Verification Any change to your registered mobile number or linked wallet triggers a one-time PIN sent to your current number. The update only goes through once you confirm it.
Session Visibility Your Easy Userprofile shows active sessions so you can see which devices are logged in. You can end any session you don't recognise directly from the profile page.
KYC Status Display Your verification progress is shown in plain language — not just a status code. You'll see exactly which document step is pending so there's no guessing about your account standing.
Wallet Ownership Check When you link a bKash, Nagad, or Rocket number, we confirm it matches the name on your account before it's approved for withdrawals. This protects your funds from misdirected transfers.

Help While Using Your Userprofile

If something in your Easy Userprofile isn't saving or your linked wallet shows an error, our support team can walk you through it directly. Reach us through the channels below.

Live Chat Open the chat widget from any page inside your account. Our team can verify your profile status, check wallet linking, and resolve display errors in the same session.
Email Support Send your account query to our support address. Include your registered mobile number and the field you're trying to update so we can pull your profile and respond accurately.
Account Help Page The in-account help section covers common Easy Userprofile steps — changing your display name, re-linking a bKash number, and reading your verification status without contacting support.

Easy Userprofile Terms Explained

Short definitions for the account and profile terms you'll see inside your Easy Userprofile.

01
What is KYC in my account profile?

KYC stands for Know Your Customer. It's the identity verification step where you confirm your name and mobile number match before withdrawals are processed from your account.

02
What does 'wallet linked' mean on my profile?

A linked wallet means your bKash, Nagad, or Rocket number is saved to your account and pre-filled when you request a deposit or withdrawal, so you don't re-enter it each time.

03
What is a display name on 33wm?

Your display name is the username shown in your account area and on any leaderboard or session log. It's separate from your registered mobile number and can be changed in your profile settings.

04
What is an active session in my userprofile?

An active session is a logged-in instance of your account on a specific device or browser. Your Easy Userprofile lists all current sessions so you can end any you don't recognise.

05
What does account verification status mean?

Verification status tells you whether your identity check is complete, pending, or requires a document. A fully verified account has no withdrawal holds tied to identity confirmation.

06
What is a profile preference setting?

Preference settings let you control notification types, language display, and default payment method shown at checkout — all stored in your Easy Userprofile and applied across sessions.

Common Easy Userprofile Questions

Answers to what people actually ask when managing their 33wm account profile.

Go to your Easy Userprofile, select the payment section, enter your bKash number, and confirm with the OTP sent to your registered mobile. The number is active for deposits and withdrawals once confirmed.

Yes. Open your Easy Userprofile, choose the contact details section, and enter the new number. An OTP is sent to your current number first to authorise the change before it takes effect.

An unverified wallet usually means the name on your Nagad account doesn't match your 33wm profile name exactly. Check both and update the one that has a spelling difference, then resubmit.

Inside your Easy Userprofile, find the display name field, type the new name, and save. The change appears immediately across your account area and any session logs tied to your profile.

Your Easy Userprofile syncs across devices. Wallet links, preferences, and verification status are the same whether you open your account on a phone browser or a desktop — no separate setup needed.

Open your Easy Userprofile and go to the active sessions list. Each session shows the device type and last activity time. Tap or click end session next to any entry you want to close immediately.
Reference

Easy User Profile

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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